What a difference one year makes. This time last year, most of us were still working from home, figuring out how to work TikTok, and canceling all of our vacation plans. Travel numbers at Yeager Airport were close to single digits, and no one was sure when or if this pandemic would come to an end.
How empty was CRW on Memorial Day Weekend 2020? Let’s look at the passenger numbers from 5-27 through 5-31 of last year.
- 5/27 – 80 passengers
- 5/28 – 90 passengers
- 5/29 – 96 passengers
- 5/30 – 95 passengers
- 5/31 – 83 passengers
CRW’s 20 minute parking lot sits mostly empty in March of 2020. Only ticketed passengers were allowed in the terminal during the lockdown.
To give you a reference point, CRW averaged between 700 and 800 daily passenger’s pre-pandemic. One (long) year and a whole lot of vaccinations later, and the numbers for MDW 2021 were a sight for sore eyes.
- 5/27 – 741 passengers
- 5/28 – 824 passengers
- 5/29 – 812 passengers
- 5/30 – 851 passengers
- 5/31 – 801 passengers
Travel Numbers are Coming Back
The passenger numbers from the holiday weekend align with what we have been seeing at CRW over the last few months. And we are expecting our passenger numbers to keep rising. Starting June 6th, American Airlines’ route from Charleston, WV to Philadelphia, PA, is returning. With that flight back in operation, all of the routes that were temporarily paused at CRW because of COVID-19 are back in operation.
Low cost air carrier Spirit Airlines is helping travel numbers bounce back at Yeager Airport
Travel Numbers Bouncing Back Quicker Than Expected
There are many different answers to that question. At the beginning of the pandemic, experts predicted countries with large domestic markets would bounce back first, and the United States has one of the biggest domestic markets in the world.
Airports across the country, including CRW, have also spent tons of time and money ensuring passengers can travel safely. CRW installed UV-C filters, cleaned out every HVAC duct, had round-the-clock cleaning of high touch surfaces, just to name a few.
The heightened cleaning, along with masks and a quick vaccine rollout, has lead people back to the skies. And CRW is here for it!
Are COVID Measures Still in Place at CRW?
Although the federal mask mandate was eased, the mandate still states that face coverings must be worn in airports and airplanes. Our passengers at CRW have done an incredible job wearing masks throughout the pandemic, and for that, we thank you.
Spirit Gate Agent wearing her mask while checking travelers in.
It has been a long road to get back to some normalcy. We are happy to see you and your families again at CRW. And if you are waiting for your flight and want to show us some of the TikTok dances you learned last year, we would love to see those too!
2019 was a year for the ages at Yeager Airport. We had almost 500,000 passengers come through CRW. That was a five percent increase from 2018 and an 11 percent increase from 2017. We went into 2020 with a full head of steam, ready to tackle some major projects around the airport. Then everything changed in March of 2020.
Support Services staff cleaning check-in kiosks in March of 2020.
Businesses shut down, finding a can of Lysol wipes meant you won the lottery, and the traveling came to a halt. What started as a two-week quarantine went on for months. The airport felt like a ghost town, and it seemed like there was no end in sight.
On The Road To Recovery
Fast forward to today, and we are on the road to recovery. Masks are commonplace, social distancing is the new norm, and the vaccines are continuing to roll out across the country. The travel industry is making a comeback.
West Virginians do not give up, and neither does Yeager Airport. Even with passenger numbers down near single digits in 2020, we moved forward with many different construction and improvement projects. Working with our forward thinking board of members, we decided the airport would not need to play catch-up when passengers came back.
Yeager Airport Projects
Marshall University Bill Noe Flight School. If you have been to the airport viewing area recently, you can see just how fast this building is going up. Both the school building and hangar are on schedule to be ready for students in August 2021. Before the pandemic, there was already a pilot shortage, and with travel ramping back up over the next several years, the demand for pilots is only going to grow. I am excited that Yeager Airport, partnering with Marshall University, will be putting pilots into the air travel continue to rise.
Marshall University Bill Noe Flight School Classroom Building
Post-Security Restaurant. Our post-security gift shop and restaurant, The Junction, got a much-needed facelift in 2020. It now looks like something you would see in a hub airport. We are extremely proud of the experience we can now offer passengers while waiting for their flights.
The Junction is located in Gate B, just past the security checkpoint.
Planning for the future. With the addition of the flight school, an increase in military presence at CRW, and traveling numbers bouncing back, we are designing future projects. In the next couple of years, we plan on remodeling the restrooms in the main terminal, replacing the public address system and signage, and replace a passenger boarding bridge. We are also planning more aircraft parking aprons and hangars.
Customs Building. The ground has been broken, and footers have been poured for the United States Customs and Border Protection Facility. Once this facility is built, it will allow international general aviation passengers to stop at Yeager Airport to clear customs before proceeding to their final destination. This will be another great way to diversify revenue streams at CRW.
There are several projects in the pipeline at CRW, including bathroom renovations and upgrading the pre-security restaurant and checkpoint area.
Changing The Way We Clean
The pandemic also provided us an opportunity to look at how we clean the airport. Our goal was always to provide the cleanest facilities possible for our passengers, and I believe we did that pre-pandemic. However, we have now gone a step further. All of the air ducts at the airport have been professionally cleaned, all of the air conditioning vents have been replaced, and UV-C lights were placed in vents to help clean and filter the air.
Our cleaning staff, who have been tremendous during COVID-19, put together a schedule to ensure high touch point areas were being cleaned at least four times a day. In some cases, like the TSA Checkpoint, we had cleaning personnel dedicated to only cleaning that area.
Support Services member cleaning chairs after a flight takes off.
2020 was a rough year for everyone. April 15th, 2020, 15 people flew out of Yeager Airport. 15 passengers was a tough pill to swallow. But our confidence and dedicated team of employees never wavered. We weathered the storm, and now I believe we have come through the other side. We are not back to pre-pandemic numbers. That will take some time, but we are on the right track. West Virginians don’t quit, and neither does Yeager Airport.
We made it. The dog days of winter are behind us. It is finally March and that means spring is right around the corner. Later sunsets and warmer temperatures are on the horizon. If you are ready to take off to celebrate the end of winter, we are ready to get you there.
CRW flies to seven different major U.S. cities. Each one has something for you to do whether you are going with your family or are planning a long weekend with friends. Over the next few months, we are going to highlight a city with some of the things you can do on your trip. Some things you might already know about, others might be something you would not have thought of before.
Ok, let us quit rambling and get to our first non-stop destination. Orlando!
Let’s talk about the elephant in the room first. Disney World. The Happiest Place on Earth is not a secret to anyone. You know it’s there; you know it’s awesome. That’s all we will say about Disney World. If you want more info or help planning a trip Disney’s website has everything you need and then some.
Besides Disney World, the list of family fun options goes on and on. From kayaking around a zoo, zip-lining 1,200 feet at 30 mph, or taking an airboat tour, you can spend your entire trip outdoors doing something different every day.
If you would like to stay a little closer to the city, you can go to several theme parks and water parks, live theater, museums. Hoping to find a sporting event to go to? The Orlando Magic are letting a small number of fans back into the arena.
If you’re hungry after a day out in the city, or if you just like good food, Orlando’s restaurant scene will take care of you. With 5,000 plus restaurants to choose from, we cannot list them all here. Depending on your mood, you could head down to Restaurant Row, and pick from cuisine all over the world. The city also has a number of places where you can get dinner and a show. And if you’re going on a trip with friends, your choices of nightlife are endless.
All of these possibilities and more are just one flight away. Spirit Airlines flies to Orlando International Airport three days a week and the flight lasts an hour and a half.