FAQs

Who operates CRW?

The Central West Virginia Regional Airport Authority operates Yeager Airport. The CWVRAA is comprised of representatives from Boone, Kanawha, Lincoln, Nicholas, & Putnam Counties—plus, the City of Charleston. Meetings of the Board of Members are held monthly with committee meetings scheduled as needed.

When the Airport was opened in November 1947, it was owned by Kanawha County, then CWVRAA was formed in 1968, and ownership of the airport was transferred from Kanawha County.

Why can’t the Airport Staff/ CWVRAA do anything about my delayed flight/ lost luggage/ ticket issue, etc.?

The Airport Authority and staff are responsible for maintaining facilities and grounds, negotiating contracts with vendors, complying with federal safety and security mandates, planning, budgeting and guiding the Airport’s development from year-to-year.

The airlines provide their own staff, or contract with companies, to service their flights. Of course, Airport leaders are always interested in feedback from the public. If you have questions or comments about your experience at CRW, please write to 100 Airport Road Suite 175, Charleston, WV 24311 or email us at feedback@yeagerairport.com.

When should I arrive at CRW for my flight?

Passengers should arrive at least an hour prior to the scheduled departure time and even earlier during peak times, such as holidays, in case there are delays in parking or going through security. Most airlines require passengers to check baggage at least 30 minutes prior to departure and be at the gate at least 20 minutes prior.

Be aware that departure time means when the plane is scheduled to take off, not when passenger boarding may actually begin. Airlines have instituted 10 minute door closing policies, meaning all passengers must be in their seats 10 minutes before scheduled departure time. Airlines can deny boarding if you check in less than 30 minutes before departure. Check with your airline for their policy.

What can I bring with me?

Some items cannot be taken with you on an airplane. These include, but are not limited to, incendiary devices or explosives and hazardous materials. Some items are banned by federal regulations, while others are left up to the discretion of the airlines. If in doubt, call the airline ahead of time regarding their policies or visit this website for the latest information on prohibited items and the 3-1-1 rule for carry-ons.

If you are traveling with children, be sure to check out this TSA website for information about the screening process for children, and what you can bring on board, such as baby formula, breast milk, and other liquids.

We understand that going through Security at any airport can be a challenge and we apologize for any inconvenience to our passengers and ask that you understand the necessity for these actions to ensure safety. You can learn about the latest security procedures and restrictions on the TSA website. We encourage you to visit this website before you fly to find out how to pack, dress and prepare for your trip so that you can go through the security process as quickly as possible.

It is against the law to carry firearms, ammunition or magazines in carry-on luggage, or without properly declaring said items in your checked luggage. Contact the TSA Contact Center with questions you have regarding TSA firearm regulations and for clarification on what you may or may not transport in your carry-on or checked baggage.

How many people utilize CRW annually?

Passengers – 448,234 in 2019

What effect does CRW have on the State?

The operations of the Airport are estimated to generate an annual impact in the region of $7.7 million in economic output, as well as $4.2 million in labor income and 78 full- time equivalent jobs. The annual impact of vendor and tenant operations and support an estimated $116 million in economic activity, approximately $49 million in labor income and 1,237 full-time equivalent positions. One year of passenger spending is estimated to generate $50 million in output, $17 million in labor income and 561 full-time equivalent jobs. In total, Yeager Airport generates $174 million in output, 1,876 jobs and $70 million in labor income annually. (Marshall University Center for Business & Economic Research, 2016)

Why does CRW not just reduce fares?

CRW (and airports, generally) does not set fares, the airlines do. Airline pricing and revenue staff use complicated yield management systems to adjust fares and restrictions to gain the maximum revenue in a market. In an effort to encourage competitive fares, the CRW staff communicates frequently and works diligently with the airlines to help keep fares balanced.

CRW usually has competitive fares. However, because only a percentage of the seats per flight are offered at a reduced rate, these fares are sold quickly. An airport with enough passengers to support larger aircraft will have a greater number of tickets to sell at a reduced rate.